Content Marketing / Content Marketing, Marketing Terms Content Marketing Content marketing is a strategic approach to creating and distributing valuable, relevant and consistent content to attract and retain a clearly defined audience. Instead of focusing on direct promotion, content marketing aims to build trust and authority by addressing the needs, questions and interests of potential customers or supporters. This method is used by businesses, nonprofits and institutions to drive awareness, engagement, lead generation and long-term loyalty. Common content formats include blog posts, videos, infographics, case studies, webinars, white papers, newsletters and podcasts. These assets are shared across owned, earned and paid channels, including websites, social media, email and search engines. A successful content marketing strategy starts with understanding the target audience, mapping their journey and identifying key topics that align with both their goals and the organisation’s mission. For example, a nonprofit might publish stories that show impact, while a B2B company might share how-to guides that solve common industry challenges. Content marketing supports search engine optimisation, strengthens brand positioning and nurtures relationships over time. It provides measurable value through increased traffic, longer time on site, improved conversion rates and stronger engagement. Content can also be repurposed across formats and campaigns, increasing its return on investment. Whether your goal is to generate leads, educate donors or drive product adoption, content marketing builds a foundation of trust that supports other marketing efforts. With the right plan, tools and tone of voice, content marketing becomes a powerful driver of meaningful growth.