Brand Positioning / Marketing Terms Brand Positioning Brand positioning is the process of defining how a brand is perceived in the minds of its target audience, relative to competitors. It answers the question: Why should someone choose this brand over another? Effective positioning communicates a brand’s unique value, personality and place in the market. It is the foundation for all messaging, marketing and customer experience decisions. A strong brand positioning strategy starts with a deep understanding of your audience, their needs, and what differentiates your offering. This is often captured in a positioning statement that outlines your target customer, the category you compete in, your point of difference, and the benefit you deliver. For example, a nonprofit might position itself as the most transparent and community-led organisation in its sector, while a B2B SaaS company may focus on ease of integration or exceptional support. The goal is to occupy a clear, credible and compelling space in the market. Brand positioning influences every touchpoint, from website copy and ad campaigns to product design and customer service. When positioning is consistent and well aligned with your brand’s values and capabilities, it builds trust and loyalty over time. Poor positioning, on the other hand, can lead to confusion, weak differentiation and missed opportunities. As markets shift and competitors evolve, positioning should be reviewed regularly and refined to stay relevant. Whether you are launching a new product, entering a new market or refreshing your brand, clear positioning helps ensure that your message resonates and your impact grows.