Frequency / Analytics Terms Frequency Frequency in digital advertising refers to the average number of times a single user sees your ad over a given period. It is a key metric used to measure ad exposure and manage audience experience. Frequency helps advertisers understand whether their campaigns are reaching new users or repeatedly targeting the same individuals. High frequency may improve message recall, but excessive repetition can lead to ad fatigue and reduced performance. Frequency is commonly tracked in platforms such as Meta Ads Manager, Google Ads and programmatic tools. For example, if your ad receives 10,000 impressions and reaches 2,000 unique users, the frequency is 5. That means, on average, each user saw the ad five times. Most platforms allow you to set frequency caps to limit how often your ad is shown to the same user within a defined timeframe. This helps balance visibility with respect for user attention. Monitoring and adjusting frequency is essential for maintaining campaign effectiveness. Too low, and your message may not break through. Too high, and users may ignore the ad or form a negative impression. The ideal frequency depends on campaign goals, audience size, creative variety and the length of the sales cycle. For brand awareness, higher frequency may be beneficial. For lead generation or donations, lower frequency with stronger targeting may drive better results. Understanding frequency helps ensure that your budget is used efficiently and that your message lands at the right time with the right audience.